Terms of service

DISTANCE SALES AGREEMENT

ARTICLE 1 – SUBJECT:

The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and delivery of the product(s), the specifications and sales price of which are stated below, sold by ALLA ZENGİN TARIM ENDÜSTRİ ÜRETİM TURİZM YATIRIM SANAYİ VE DIŞ TİCARET ANONİM ŞİRKETİ, located at Yakuplu Mahallesi 30. Sokak No: 21/6, Beylikdüzü – Istanbul (hereinafter referred to as “Anatolian Bee”), which operates the website www.anatolianbee.com, in accordance with the provisions of the Law on the Protection of Consumers No. 4077, the Regulation on the Application Principles and Procedures of Distance Contracts, the Turkish Commercial Code, and other relevant legislation.

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ARTICLE 2 – SELLER INFORMATION:

Title:

Address:

Telephone:

Fax:

Email:

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ARTICLE 3 – BUYER INFORMATION:

Name/Surname/Title:

Address:

Telephone:

Fax:

Email:

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ARTICLE 4 – PRODUCT INFORMATION SUBJECT TO THE CONTRACT:

The specifications of the goods subject to sale by Anatolian Bee are as follows:

Product:

Type:

Quantity:

Sales Price (excluding VAT):

Shipping Fee:

Payment Method:

Delivery Address:

Recipient:

Invoice Address:

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ARTICLE 5 – GENERAL PROVISIONS:

5.1 – The BUYER declares that they have read and understood all preliminary information regarding the basic characteristics of the product(s) specified in Article 4, the sales price, payment method, and delivery, and that they have given the necessary confirmation electronically.

5.2 – Provided it does not exceed the legal period of 30 days, the product(s) subject to this agreement shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period stated in the preliminary information, depending on the BUYER’s place of residence.

5.3 – If the product(s) is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the recipient refuses to accept delivery.

5.4 – The SELLER does not guarantee the delivery of the product(s) subject to this agreement. The SELLER is responsible for dispatching the product(s) to the carrier in the specified condition, and delivery responsibility lies with the shipping company. The BUYER cannot claim refunds or replacements from the SELLER for issues beyond the SELLER’s control.

5.5 – For delivery of the product(s), the signed copy of this agreement must have been received by the SELLER and the price must have been paid by the BUYER via the chosen payment method. If the price is not paid or is canceled in bank records for any reason, the SELLER is released from the delivery obligation.

5.6 – If the product(s) has been delivered but the BUYER’s credit card is used unlawfully by unauthorized persons in a way not caused by the SELLER’s fault, and the relevant bank or financial institution does not pay the SELLER, the SELLER has the right to take legal action to collect the amount.

5.7 – If the SELLER is unable to deliver the product(s) on time due to force majeure or extraordinary circumstances (such as adverse weather conditions or transportation disruptions), the SELLER must inform the BUYER. In this case, the BUYER may choose to cancel the order or postpone delivery until the hindrance is removed. If the BUYER cancels the order, the amount paid will be refunded in full within 10 days.

5.8 – For international purchases, taxes and duties imposed by the buyer’s country authorities are the responsibility of the BUYER.

5.9 – This agreement becomes valid once it is signed/accepted online by the BUYER and delivered to the SELLER.

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ARTICLE 6 – RIGHT OF WITHDRAWAL & RETURNS:

According to the Turkish Commercial Code, there is no right of withdrawal for food, beverages, or other daily consumption items. The right to return due to a defective product is subject to the condition that the product packaging is unopened, undamaged, and the product unused.

Our products are manufactured in compliance with the Turkish Food Codex and Turkish Standards Institute standards. For products not meeting these standards or with damaged packaging (torn, opened, or scattered during shipping), the product image must first be sent to info@anatolianbee.com. In the case of such damage, the BUYER must refuse delivery from the carrier, have a damage report prepared, and return the product along with a copy of the report to the SELLER via the carrier.

If the return meets the specified conditions and is approved by the SELLER, all shipping costs will be refunded to the BUYER.

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ARTICLE 8 – COMPETENT COURT:

In the implementation of this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, as well as the Consumer Courts located in the BUYER’s or SELLER’s place of residence, shall have jurisdiction.

By placing an order, the BUYER is deemed to have accepted all terms of this agreement.

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SELLER:                                                                               BUYER:

Company Name:                                                                      Name/Surname:

Address:                                                                                     Address:

Tel:                                                                                            Tel:

Fax:                                                                                           Fax:

Signature:                                                                                   Signature: